PRIVACY POLICY

Kingfisher Group Privacy Policy

At Kingfisher Group, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy explains how we collect, use, and protect your personal data.

Collection of Personal Information:

We collect personal information from you when you:

- Make a booking or inquiry through our website
- Register for our newsletter or promotional offers
- Contact us through our website or social media channels
- Use our services or facilities

Types of Personal Information Collected:

We may collect the following types of personal information:

- Name and contact details (address, phone number, email)
- Payment information (credit/debit card details)
- Booking and stay details (room preferences, arrival/departure dates)
- Communication preferences (newsletter subscriptions, special offers)

Use of Personal Information:

We use your personal information for the following purposes:

- To process and manage your bookings and stays
- To provide you with information and offers about our services and facilities
- To improve our services and facilities
- To comply with legal and regulatory requirements

Disclosure of Personal Information:

We may disclose your personal information to:

- Our employees and agents who need to access the information to perform their duties
- Third-party service providers who assist us in providing our services and facilities
- Law enforcement agencies and regulatory authorities as required by law

Security of Personal Information:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

- Secure online payment systems
- Encryption of sensitive data
- Access controls and authentication procedures
- Regular security audits and testing

Retention of Personal Information:

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Your Rights:

You have the right to:

- Access and correct your personal information
- Opt-out of receiving marketing communications from us
- Withdraw your consent to the collection, use, and disclosure of your personal information

If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us at:

+91 95893 97222 \ kingfisherhotelnlawn@gmail.com

Changes to this Privacy Policy:

We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or by sending you an email.

By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy.

SAFETY SECURITY

Safety and Security Policy

At Kingfisher Group, we prioritize the safety and security of our guests, employees, and website users. This policy outlines our commitment to ensuring a secure and safe environment for everyone.

Website Security

We take the following measures to ensure the security of our website:

1. SSL Encryption: Our website uses SSL (Secure Sockets Layer) encryption to protect user data and ensure secure transactions.
2. Firewall Protection: Our website is protected by a firewall to prevent unauthorized access and malicious attacks.
3. Regular Security Updates: We regularly update our website's software and plugins to ensure we have the latest security patches.
4. Secure Payment Gateway: Our payment gateway is secure and compliant with industry standards, ensuring that your payment information is protected.

Guest Safety

We take the following measures to ensure the safety of our guests:

1. CCTV Surveillance: Our premises are equipped with CCTV cameras to ensure guest safety and security.
2. Trained Security Personnel: Our security personnel are trained to respond to emergencies and ensure guest safety.
3. Emergency Response Plan: We have an emergency response plan in place to respond to any situation that may arise.
4. Secure Room Access: Our rooms are equipped with secure locks and access control systems to ensure guest safety and security.

5. Fire Alarm System: Our premises are equipped with a fire alarm system that is regularly tested and maintained to ensure prompt detection and response in case of a fire emergency.
6. Fire Evacuation Plan: We have a fire evacuation plan in place that is regularly practiced and updated to ensure that all guests and staff are aware of the procedures in case of a fire emergency.

Data Protection

We take the following measures to protect user data:

1. Data Encryption: We encrypt user data to protect it from unauthorized access.
2. Access Control: We have strict access controls in place to ensure that only authorized personnel can access user data.
3. Data Backup: We regularly backup user data to ensure that it is safe and secure.
4. Compliance with Data Protection Regulations: We comply with all relevant data protection regulations, including the General Data Protection Regulation (GDPR).

Reporting Incidents

If you have any concerns or incidents related to safety and security, please report them to us immediately. You can contact us at +91 +91 94254 83911 \ kingfisher.iaudit@gmail.com.